Frequently asked questions
Get clarity before you start.
Essential answers about the product, AI, pricing and support for professionals with an Italian VAT number. For specific questions, contact our Italian-speaking team.
The app and sign-up are in Italian; NEXUS also answers in English.
Getting started
Is impresaGO really free?+
Yes. Free includes simple invoicing, unlimited issued invoices, customer and supplier records, products and price lists. Add advanced services as you need them.
Do I need a credit card to try it?+
No. Start without entering card details and explore the product before adding modules.
Do I need to install anything?+
No. impresaGO runs in the cloud, in your browser. Conversational features are also available on WhatsApp.
NEXUS and WhatsApp
What is NEXUS?+
NEXUS is the impresaGO AI assistant. Use it in the app or activate it on WhatsApp to query your data and prepare tasks with messages, voice notes and photos. It also understands English.
What can I ask NEXUS?+
Ask about payments received, due dates, cash flow and projects, or prepare invoices, expense entries, reminders and other administrative tasks.
Does NEXUS act without telling me?+
Sensitive actions require a summary and confirmation. NEXUS speeds up preparation while you stay in control.
Can I send voice notes and photos?+
Yes. Voice messages, receipt images and files can be the starting point for a structured workflow.
Features and support
Does impresaGO handle payroll?+
No. impresaGO does not handle payroll, inventory or complex accounting. It focuses on electronic invoicing, Sistema Tessera Sanitaria (Italy’s healthcare expense reporting system), recurring invoices and projects. For more complex SME workflows, explore other Bitage products.
Can I invite my accountant?+
Yes. Work together on up-to-date data and reduce manual file and document exchanges.
Is there a Sistema Tessera Sanitaria module?+
Yes. A dedicated workflow helps healthcare professionals prepare documents and submit data to the STS.
Will a person help if I have a problem?+
Yes. Our team provides support in Italian for setup and day-to-day issues. On working days, we aim to reply within one business day.
Ready to simplify?
Another question? A real person will help.
Email or call impresaGO: our team supports you in Italian. NEXUS also understands English, including on WhatsApp.
The app and sign-up are in Italian; NEXUS also answers in English.